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How flora777 Handles Your Personal Data

This Privacy Policy explains exactly what data flora777 collects when you create an account, make a deposit via DANA, OVO or GoPay, and use our lobby — and how we keep that information secure.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access and delete dataCookie and device data policy
flora777 How flora777 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is used, want to request a copy of your account information, or need to report a privacy concern, our support team handles these requests directly. You can reach us through the channels below. We aim to respond to all data-related requests as quickly as possible and will confirm receipt of your request when it is logged.

Live Chat Open the chat icon inside your flora777 account lobby. Describe your privacy request and our team will log it and follow up on the same thread.
Email Support Send your data access or deletion request to our support email. Include your registered mobile number so we can verify your identity before processing.
Account Help Centre Visit the Help section inside your account settings. The privacy request form there lets you specify whether you want to access, correct or remove your data.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

flora777 uses a combination of technical and procedural controls to protect your account data. Encryption is applied to data in transit and at rest. Cookie settings, data retention periods and access controls are reviewed regularly to keep our practices current. Here is how each key area works in practice.

Cookie Policy

We use session and analytics cookies to keep you logged in and to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Login attempts on your flora777 account are monitored for unusual patterns. OTP verification is required when you log in from a new device or browser, protecting your account from unauthorised access.

Data Retention

We hold your account and transaction records for the period required by applicable law. Once that period ends and your account is closed, personal data is removed from active systems.

Third-Party Sharing

We do not sell your personal data. Transaction data shared with DANA, OVO or GoPay is limited to what those providers need to process your payment and confirm the transfer to your account.

Frequently Asked Privacy Questions

These are the questions we hear most often about how flora777 manages your data. If your question is not covered here, reach us through live chat or the Help Centre in your account settings.

We collect your name, email address, mobile number and date of birth at registration. This is the minimum needed to create and verify your account.

We store only the transaction reference and wallet identifier returned by the payment provider. We never store your full wallet PIN, password or card number.

Yes. Send a data access request through live chat or email support with your registered mobile number. We will verify your identity and then provide your data summary.

Use the privacy request form in your account Help section or contact support directly. We process deletion requests in line with applicable law and confirm once complete.

We share only what is necessary with payment providers like DANA, OVO and GoPay to process transactions. We do not sell or trade your personal information to other parties.

Data is retained for the period required under applicable Indonesian regulations. After that period, personal data is removed from our active systems and is no longer accessible.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.